START+ HBO

SHIPPING SERVICE

We aim to dispatch all parcels within 24h. We are normally able to dispatch parcels Same Day where orders are received before 12:00am Monday to Friday.

Whilst we try to ship Same Day, arrival time is not guaranteed. We do not process orders over the weekend, so orders placed on Friday afternoon will not usually ship until Monday.

You can choose your preferred shipment method at checkout. Please Note  Surcharges May Apply for Highland, Isles, Northern Ireland, and Ireland.

Where you choose your preferred shipment method, we are normally be able to honour that shipment method. However, we reserve the right to change the shipment method to an equivalent shipping method.

RETURNS

Goods returned within 14 days of purchase date in original packaging will be refunded in full. We do not refund postage or carriage costs.
We are not responsible for any returned packages that are lost in transit. 

All returns must be described in detail along with the customer's details and order number.